If you have an emergency maintenance request, call our maintenance line at 734-800-8331. Our Emergency Maintenance Line is answered 24-hours a day, 7-days a week.
We consider active flooding, sewer backups, and heat or water not working to all be emergencies. We are immediately alerted on multiple fronts when an emergency maintenance request has come in and someone will get back to you within 15-30 minutes.
In addition to calling, we also request that you submit a ticket online via your Resident Portal.
If you are experiencing a fire emergency, please call 911.
If you smell gas, then call our emergency maintenance line. After speaking with you, our team may instruct you to call DTE's Natural Gas Hotline at 800-947-5000.
If you are experiencing a power outage, please first check the DTE Power Outage Map to see if there is an outage in your area. If there is no reported outage, then kindly reach out to our maintenance team.